Refund policy

Perishable Goods Policy
Due to the perishable nature of fresh fruits and vegetables, we do not accept physical returns of produce. Please do not send your purchase back to the store.

100% Freshness Guarantee
While we cannot accept returns, we offer a 100% Satisfaction Guarantee. If any item in your box arrives damaged, bruised, or not up to our quality standards, please contact us within 24 hours of delivery.

How to Request a Refund or Replacement:

1. Take a photo of the damaged item.

2. Email us at info@tigerproduce.ca or text us at 519-878-0592.

3. We will issue a full refund for that specific item or add a credit to your next order.

Order Cancellations:
You may cancel your order up to 48 hours before your scheduled delivery day. Since we source fresh produce based on orders, cancellations made on the day of delivery may not be eligible for a full refund.